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Refund Policy

COI Compass offers a 14-day free trial on every plan with no credit card required to start. This trial is the time to evaluate whether the product fits your workflow.

Last updated Oct 15, 2026

No refunds after billing starts

All fees are non-refundable, including partial billing periods, except where required by law. Cancelling stops future charges; access continues through the end of the current paid period. You can cancel at any time from your account dashboard or by emailing support@coicompass.com.

Cancellation timing

Cancellation takes effect at the end of the current billing period, and you retain full access until that date. Your existing records remain stored according to the Terms of Service and Privacy Policy.

Consumer rights

This policy does not limit any non-waivable consumer protection rights you may have under applicable law.